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[ARCHIVED] How to Set Up CTI Integration - SAP Service Cloud

Please note: this video is outdated and has been archived. In order to browse up-to-date content, please go back to the main page of openSAP MicrolearningThis video explains step-by-step how to…

From  openSAP Microlearning 3 likes 3,922 plays 0  

Enabling Federated Single Sign-On - SAP CPQ

In this video, you'll learn about enabling federated single sign on in your SAP CPQ environment.

From  openSAP Microlearning 0 likes 1,054 plays 0  

Managing Attribute Quantity-Related Options - SAP CPQ

This video explains four quantity-related options that administrators can use to manage attributes in SAP CPQ.

From  openSAP Microlearning 1 likes 1,002 plays 0  

Working with Measurement - SAP CPQ

In this video, you’ll learn about working with units of measurement in SAP CPQ. Some products have quantitative attributes that measure some characteristic of the product. For example, an…

From  openSAP Microlearning 0 likes 1,607 plays 2  

Working with Attribute Quantity - SAP CPQ

This video explains and demonstrates how to use the Attribute Type and the Formula Builder features to add quantities for attributes and attribute values.

From  openSAP Microlearning 1 likes 1,384 plays 0  

How to Work with Emails from Outlook - SAP Cloud for Customer

This video helps you learn how to integrate your Outlook to your Cloud For Customer system, add an email from Outlook as a reference to an account, and work with emails inside Cloud For Customer.

From  openSAP Microlearning 3 likes 1,778 plays 2  

How to Design a KPI - SAP Cloud for Customer

This video shows you how to create a KPI in a Report and embed this KPI as a widget on the home page. Please do not hesitate to contact us at cx-enablement@sap.com if you have any questions or want…

From  openSAP Microlearning 13 likes 4,256 plays 0  

[ARCHIVED] Product Determination in Surveys - SAP Cloud for Customer

Please note: this video is outdated and has been archived. In order to browse up-to-date content, please go back to the main page of openSAP MicrolearningThis video explains step-by-step how to…

From  openSAP Microlearning 1 likes 2,092 plays 0  

Set Up Activity Plans and Routing Rules - SAP Cloud for Customer

This video explains step-by-step how to set up an activity plan and create a routing rule for it. Please do not hesitate to contact us at cx-enablement@sap.com if you have any questions or…

From  openSAP Microlearning 9 likes 4,228 plays 2