Search for tag: "operation"
How to Set Up CTI Integration - SAP Service CloudThis video explains step-by-step how to configure Computer Telephony Integration (CTI ) into your SAP Service Cloud system. With this integration, your system gets equipped to make and receive…
From SAP Microlearning
3 likes
4,483 plays
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Enabling Federated Single Sign-On - SAP CPQIn this video, you'll learn about enabling federated single sign on in your SAP CPQ environment.
From SAP Microlearning
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1,212 plays
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Managing Attribute Quantity-Related Options - SAP CPQThis video explains four quantity-related options that administrators can use to manage attributes in SAP CPQ.
From SAP Microlearning
1 likes
1,132 plays
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Working with Measurement - SAP CPQIn this video, you’ll learn about working with units of measurement in SAP CPQ. Some products have quantitative attributes that measure some characteristic of the product. For example, an…
From SAP Microlearning
0 likes
1,842 plays
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Working with Attribute Quantity - SAP CPQThis video explains and demonstrates how to use the Attribute Type and the Formula Builder features to add quantities for attributes and attribute values.
From SAP Microlearning
1 likes
1,568 plays
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How to Work with Emails from Outlook - SAP Cloud for CustomerThis video helps you learn how to integrate your Outlook to your Cloud For Customer system, add an email from Outlook as a reference to an account, and work with emails inside Cloud For Customer.
From SAP Microlearning
3 likes
2,149 plays
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How to Design a KPI - SAP Cloud for CustomerThis video shows you how to create a KPI in a Report and embed this KPI as a widget on the home page. Please do not hesitate to contact us at cx-enablement@sap.com if you have any questions or want…
From SAP Microlearning
15 likes
5,084 plays
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Set Up Activity Plans and Routing Rules - SAP Cloud for CustomerThis video explains step-by-step how to set up an activity plan and create a routing rule for it. Please do not hesitate to contact us at cx-enablement@sap.com if you have any questions or…
From SAP Microlearning
9 likes
4,766 plays
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