Search for tag: "orders"

Creating a New Customer Account in the Backoffice Customer Support Cockpit of SAP Commerce Cloud

This video shows you how to create a new customer and set their password in the Backoffice Customer Support Cockpit.

From  SAP Microlearning 0 likes 97 plays

Fulfilling Orders in SAP Commerce Cloud

This video provides you with an overview of the Order Fulfillment Process in the Backoffice of SAP Commerce Cloud.

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From  SAP Microlearning 3 likes 193 plays

Approving Orders in SAP Commerce Cloud

This video demonstrates how to approve orders with SAP Commerce Cloud in a B2B scenario.

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From  SAP Microlearning 0 likes 175 plays

Procuring Lean Services in SAP S/4HANA Maintenance Management

Learn how the integration of Lean Service procurement with Maintenance Management works in SAP S/4HANA (Cloud) Maintenance Management. Lean services are intended for the procurement of small or…

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From  SAP Microlearning 6 likes 2,208 plays

Running a Calculation Using Processing Units in SAP SuccessFactors Incentive Management

This video explains how various Compensation elements work in different Processing Units. It also provides examples on Positions, Orders, Transactions and mapping of Business Units.

From  SAP Microlearning 1 likes 387 plays

Replenishing and Scheduling Orders in SAP Commerce Cloud

This video demonstrates a typical replenishment and order scheduling process in the B2B storefront.

From  SAP Microlearning 0 likes 2,029 plays

Placing an Order for a Calling Customer in SAP Commerce Cloud

This video shows you how to place order on behalf of a customer using the Assisted Service Module.

From  SAP Microlearning 1 likes 2,693 plays

Improving your Customer Service with Backoffice Customer Support - SAP Commerce Cloud

In this video, we will show you some of the essential customer support actions, you can perform in the Backoffice Customer Support Cockpit of SAP Commerce Cloud.

From  SAP Microlearning 0 likes 1,669 plays

Improving the User Experience with the ASM - SAP Commerce Cloud

Wondering how to improve the User Experience on your online shop? This video gives you an overview of the Assisted Service Mode, a Bakoffice-agnostic overlay that allows you to assist your customers…

From  SAP Microlearning 0 likes 2,552 plays

Backoffice Perspectives - SAP Commerce Cloud

This video gives you an overview of the backoffice perspectives in SAP Commerce Cloud including administration, search, customer support and order fulfillment.

From  SAP Microlearning 12 likes 16,133 plays

Give or Withdraw Consent on a Customer's Behalf in the Assisted Service Mode – SAP Commerce Cloud

This video shows you how to give or withdraw a customer's consent using ASM in SAP Commerce Cloud. Please do not hesitate to contact us at cx-enablement@sap.com if you have any…

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From  SAP Microlearning 0 likes 1,698 plays

Access Customer Data in the Assisted Service Mode – SAP Commerce Cloud

This video shows you how to access customer in the Assisted Service Mode in SAP Commerce Cloud. Please do not hesitate to contact us at cx-enablement@sap.com if you have any questions or…

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From  SAP Microlearning 1 likes 2,591 plays