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Managing Card Programs in SAP Concur

The Expense Payment Engine (EPE) generates payments to company card issuers, based on the payment batches in Payment Manager. The Reimbursement Manager uses the Payment Manager Card Programs page to…

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Analyzing Playbook Effectiveness in SAP Sales Cloud Version 2

In this video, you will learn how Playbooks help with suggestions of activities to Sales people to help them effectively close deals. These recommendations can be tracked for how effective they are,…

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Configuring Account Takeover Protection in SAP Customer Data Cloud

In this video, you’ll get an overview of Account Takeover Protection that will be configured in the SAP Customer Data Cloud Console. If you would like more information, see the RBA and Account…

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Recognizing the Smartscape Topology in Dynatrace for SAP Commerce Cloud

In this video, you will learn about Smartscape Topology, a near-real-time environment topology visualization tool, which is one of the most powerful features offered by Dynatrace.

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Introducing the Home and Management Pages in SAP Emarsys Customer Engagement

In this video, you will learn about the Emarsys Home page and various account management features, from user management to field editor and data sources.

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Integrating API with Server Applications on SAP Customer Data Platform

In this video on SAP Customer Data Platform API Integration via Server Applications, we will configure a server application and send API calls to ingest customer data through a server application…

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Identifying Dashboards in Dynatrace for SAP Commerce Cloud

In this video, you will learn about a set of preconfigured dashboards provided by Dynatrace in SAP Commerce Cloud. These dashboards contain a collection of tiles and visualizations built atop…

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Activating Customer Data in SAP Service Cloud Version 1 with SAP Customer Data Platform

In this video, we will configure an SAP Service Cloud Version 1 Application for Customer Data Activation. If you have not already completed the SAP Service Cloud Version 1 application setup, please…

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Configuring an SAP Service Cloud Version 1 Application for Customer Data Ingestion with SAP Customer Data Platform

In this video, you will get an overview of the bi-directional integration of the SAP Customer Data Platform with SAP Service Cloud Version 1. Afterward, you'll see a demo where we configure…

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Managing Accruals and Deferrals in SAP Accruals Management with SAP S/4HANA Cloud Public Edition

In this microlearning, you learn the business context of accruals and deferrals and how SAP S/4HANA Cloud Public Edition helps to automate the process of managing accruals and deferrals. Watch the…

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Linking Contracts to Other Documents in SAP Sales Cloud

A credit contract can be attached or linked to other documents in the past and upcoming sales. In this demonstration, you’ll learn how to link contracts to other documents.

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Monitoring Hosts Performance in Dynatrace for SAP Commerce Cloud

This video shows you how to monitor the performance of hosts in SAP Commerce Cloud infrastructure by using Dynatrace.

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Creating Web Channel Campaigns in SAP Emarsys Customer Engagement

This video shows how to use Web Channel, a powerful tool to display personalized content on your website by using SAP Emarsys database's real-time session data and historical CRM data.

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Configuring Site Settings in SAP Customer Data Cloud

In this video, you'll learn about Site Settings. Site Settings are the first set of configurations required to implement Customer Identity projects. You will learn about adding trusted site…

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Configuring the Integration Setup in Intelligent Selling Services for SAP Commerce Cloud

Intelligent Selling Services (ISS) is a cloud-native system that can capture and analyze contextual and behavioral data across customer journeys with SAP Commerce Cloud systems. This video will show…

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Preparing SAP Commerce Cloud for Intelligent Selling Services

This video will show you how to prepare an SAP Commerce Cloud instance to connect to Intelligent Selling Services.

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Configuring Feedback Business Flow for Case in SAP Service Cloud Version 2

This video shows how to configure the feedback flow to decide the path through which feedback flows in the system.

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Creating and Using Mobile Wallet Campaigns in SAP Emarsys Customer Engagement

This video introduces the features of Mobile Wallet in SAP Emarsys Customer Engagement.

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Validating the Connection between Intelligent Selling Services and SAP Commerce Cloud

Intelligent Selling Services (ISS) is a cloud-native system that can capture and analyze contextual and behavioral data across customer journeys with SAP Commerce Cloud systems. This video shows you…

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Managing Sites in Intelligent Selling Services for SAP Commerce Cloud

Intelligent Selling Services (ISS) is a cloud-native system that can capture and analyze contextual and behavioral data across customer journeys with SAP Commerce Cloud systems. This video explains…

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