Search for tag: "sap service cloud"

Using Case Topic Analyzer in SAP Service Cloud Version 2

Learn how to check trending topics from cases…

From  SAP Microlearning 1 likes 227 plays

Explaining Account Synopsis in SAP Service Cloud Version 2

In this video, you will learn how to access the…

From  SAP Microlearning 1 likes 248 plays

Introducing Profanity Check in SAP Service Cloud Version 2

SAP's profanity check flags potentially…

From  SAP Microlearning 2 likes 187 plays

Introducing Email Draft Recommender in SAP Service Cloud Version 2

In this video, you 'll learn how to use…

From  SAP Microlearning 0 likes 278 plays

Setting Up the Home Page in SAP Sales and Service Cloud Version 2

This video shows you how to set up your homepage…

From  SAP Microlearning 2 likes 463 plays

Using Kyma for Custom Logic in SAP Sales and Service Cloud Version 2

In this video, see how Events can be configured…

From  SAP Microlearning 3 likes 290 plays

Explaining AI Features in SAP Sales and Service Cloud Version 2

In this video, you will learn about the AI…

From  SAP Microlearning 4 likes 488 plays

Explaining Case with Intelligent AI in SAP Service Cloud Version 2

In this video, you will learn about the case…

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From  SAP Microlearning 1 likes 301 plays

Introducing Case Summary in SAP Service Cloud Version 2

In this demo, you will learn how to get quick…

From  SAP Microlearning 1 likes 448 plays

Introducing Machine Translation in SAP Service Cloud Version 2

In this short demo, you will learn how to use…

From  SAP Microlearning 1 likes 246 plays

Configuring Extension Fields in SAP Sales and Service Cloud Version 2

In this video, take a look at the in-app…

From  SAP Microlearning 1 likes 135 plays

Exploring the Admin Settings in SAP Sales and Service Cloud Version 2

This short video gives an overview of how to…

From  SAP Microlearning 1 likes 57 plays

Using SAP Build in SAP Sales and Service Cloud Version 2

In this video, take a look at how easy it is to…

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From  SAP Microlearning 1 likes 180 plays

Automating Case Categorization in SAP Service Cloud Version 2

In this video, you will learn how SAP Service…

From  SAP Microlearning 0 likes 386 plays

Activating Customer Data in SAP Service Cloud Version 1 with SAP Customer Data Platform

In this video, we will configure an SAP Service…

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Configuring an SAP Service Cloud Version 1 Application for Customer Data Ingestion with SAP Customer Data Platform

In this video, you will get an overview of the…

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Configuring Feedback Business Flow for Case in SAP Service Cloud Version 2

This video shows how to configure the feedback…

From  SAP Microlearning 2 likes 188 plays

Introducing Email to Case Administration in SAP Service Cloud Version 2

This video shows the different settings and…

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From  SAP Microlearning 2 likes 194 plays

Introducing Email to Case in SAP Service Cloud Version 2

Email messages routed to your solution can…

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From  SAP Microlearning 2 likes 465 plays

Introducing Agent Desktop in SAP Service Cloud Version 2

Customer service agents can use the Agent Desktop…

From  SAP Microlearning 2 likes 656 plays