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Validations help you, as an administrator, to implement a custom logic where you can prevent a save or issue a warning message to users during save based on certain conditions.

Extension fields provide the means to store additional data for specific use cases beyond what is natively present in the solution. You can create these fields for a screen that has been enabled for…

This video talks about Data Disclosure. As an administrator responsible for data protection regulation compliance, you can disclose personal data of employees, individual customers, and contacts. You…

This video shows how an Administrator can create Autoflow and Approval rules.

In this video, you will see how an Administrator can create a Business user.

In this video you will see how an Administrator can create a Business Role in SAP Service Cloud Version 2. A Business Role defines a set of work centers and its associated views, including its…

This video describes how an administrator can customize the look and feel of the user interface.