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SMS - SAP Emarsys Customer Engagement

In this video you will learn about managing your SMS campaigns.

From  openSAP Microlearning on March 11th, 2021 0 likes 136 plays 0  

How to Connect With an External SMS Provider - SAP Service Cloud

In this video, you’ll learn how to connect SAP Service Cloud with an external SMS provider, and how to use the SMS channel to create and respond to a Customer Service ticket.

From  openSAP Microlearning on March 10th, 2021 1 likes 301 plays 0