Search for tag: "tickets"

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Working with Service Level Agreements (SLAs) in… duration 32 minutes 5 seconds Working with Service Level Agreements (SLAs) in… Working with Service Level Agreements (SLAs) in Ticket Processing with SAP Service Cloud - Webcasts	Working with Service Level Agreements (SLAs) in Ticket Processing with SAP Service Cloud - Webcasts In SAP Service Cloud (C4C), you can use Service Levels to ensure that your organisation delivers adequate service, on time, to all your customers. You can define service levels for your organisation… service cloud tickets sla ticket handling automatic_captions webcast 2022_25 webinar From openSAP Microlearning 0 likes 398 plays 0 openSAP Roles Project Manager Application Consultant Business User LSC Product SAP Customer Engagement Center \| 73555000100800001322 Experience Level Beginner
How to Work with Ticket Lists - SAP Service Cloud duration 2 minutes 50 seconds How to Work with Ticket Lists - SAP Service Cloud How to Work with Ticket Lists - SAP Service Cloud	How to Work with Ticket Lists - SAP Service Cloud This video demonstrates how to process tickets in the ticket list by giving details of features like creating ticket list filters, actions on multiple tickets, escalations, assigning tickets and… tickets 2021_38 captions sap service cloud From openSAP Microlearning 1 likes 940 plays 0 openSAP Roles Business Decision Maker Project Manager Application Consultant Technology Consultant Administrator Business User LSC Product SAP Customer Engagement Center \| 73555000100800001322 Experience Level Intermediate
How to Work with Ticket Lists - SAP Cloud for… duration 2 minutes 45 seconds How to Work with Ticket Lists - SAP Cloud for… How to Work with Ticket Lists - SAP Cloud for Customer	How to Work with Ticket Lists - SAP Cloud for Customer This video helps you learn how to process tickets in the ticket list by giving details of features like creating ticket list filters, actions on multiple tickets, escalations, assigning tickets and… end user user interface sap hybris cloud for customer 2018_07 sap cloud for customer sap service cloud sap sales cloud how-to tickets From openSAP Microlearning 1 likes 1,283 plays 0 openSAP Roles Application Consultant Business User LSC Product SAP Customer Engagement Center \| 73555000100800001322 Experience Level Intermediate
How to Use Service Tickets - SAP Cloud for… duration 3 minutes 9 seconds How to Use Service Tickets - SAP Cloud for… How to Use Service Tickets - SAP Cloud for Customer	How to Use Service Tickets - SAP Cloud for Customer This video shows you how to work with Service tickets. Specifically, you can learn how to respond to an incoming phone call, resolve an issue and respond to the ticket. Please do not hesitate to… end user sap hybris cloud for customer 2018_07 user interface sap service cloud sap cloud for customer how-to tickets From openSAP Microlearning 0 likes 3,189 plays 0 openSAP Roles Application Consultant Business User LSC Product SAP Customer Engagement Center \| 73555000100800001322 Experience Level Intermediate
[ARCHIVED] Prioritize Tickets with Service Level… duration 3 minutes 40 seconds [ARCHIVED] Prioritize Tickets with Service Level… [ARCHIVED] Prioritize Tickets with Service Level Agreements - SAP Cloud for Customer	[ARCHIVED] Prioritize Tickets with Service Level Agreements - SAP Cloud for Customer This video explains step-by-step how to define service levels to help prioritize tickets for the employees. Please do not hesitate to contact us at cx-enablement@sap.com if you have any… sap hybris cloud for sales and service features configurations service level agreement administration 2018_06 functional expert technical expert sap hybris cloud for customer c4c sap service cloud sap sales cloud sap cloud for customer admin operation service tickets opensap-archive From openSAP Microlearning 1 likes 1,502 plays 0 openSAP Roles Application Consultant Technology Consultant Developer Administrator Business User