Search for tag: "tickets"

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Using Correct Channels for Reaching Out to SAP… duration 3 minutes 26 seconds Using Correct Channels for Reaching Out to SAP… Using Correct Channels for Reaching Out to SAP Commerce Support and Operations Team	Using Correct Channels for Reaching Out to SAP Commerce Support and Operations Team Our aim is to advise customers about the significant benefits of selecting the right channel to report issues or seek support within the SAP Commerce Cloud Product. sap commerce cloud +10 More From SAP Microlearning 3 likes 173 plays Learner Roles Business User Project Manager Administrator LSC Product SAP Commerce Cloud \| 73555000100800001224 Experience Level Beginner
Working with Service Level Agreements (SLAs) in… duration 32 minutes 5 seconds Working with Service Level Agreements (SLAs) in… Working with Service Level Agreements (SLAs) in Ticket Processing with SAP Service Cloud - Webcasts	Working with Service Level Agreements (SLAs) in Ticket Processing with SAP Service Cloud - Webcasts In SAP Service Cloud (C4C), you can use Service Levels to ensure that your organisation delivers adequate service, on time, to all your customers. You can define service levels for your organisation… service cloud +7 More From SAP Microlearning 0 likes 630 plays openSAP Roles Project Manager Application Consultant Business User LSC Product SAP Customer Engagement Center \| 73555000100800001322 Experience Level Beginner
How to Work with Ticket Lists - SAP Service Cloud duration 2 minutes 50 seconds How to Work with Ticket Lists - SAP Service Cloud How to Work with Ticket Lists - SAP Service Cloud	How to Work with Ticket Lists - SAP Service Cloud This video demonstrates how to process tickets in the ticket list by giving details of features like creating ticket list filters, actions on multiple tickets, escalations, assigning tickets and… tickets +3 More From SAP Microlearning 1 likes 1,065 plays openSAP Roles Business Decision Maker Project Manager Application Consultant Technology Consultant Administrator Business User LSC Product SAP Customer Engagement Center \| 73555000100800001322 Experience Level Intermediate
How to Work with Ticket Lists - SAP Cloud for… duration 2 minutes 45 seconds How to Work with Ticket Lists - SAP Cloud for… How to Work with Ticket Lists - SAP Cloud for Customer	How to Work with Ticket Lists - SAP Cloud for Customer This video helps you learn how to process tickets in the ticket list by giving details of features like creating ticket list filters, actions on multiple tickets, escalations, assigning tickets and… end user +8 More From SAP Microlearning 1 likes 1,382 plays openSAP Roles Application Consultant Business User LSC Product SAP Customer Engagement Center \| 73555000100800001322 Experience Level Intermediate
How to Use Service Tickets - SAP Cloud for… duration 3 minutes 9 seconds How to Use Service Tickets - SAP Cloud for… How to Use Service Tickets - SAP Cloud for Customer	How to Use Service Tickets - SAP Cloud for Customer This video shows you how to work with Service tickets. Specifically, you can learn how to respond to an incoming phone call, resolve an issue and respond to the ticket. Please do not hesitate to… end user +7 More From SAP Microlearning 0 likes 3,781 plays openSAP Roles Application Consultant Business User Learner Roles Business User Consultant LSC Product SAP Service Cloud \| 73555000100700000801 Experience Level Intermediate