Search for tag: "version 2"

In this video, learn about how a sales rep can use the Mobile app in SAP Sales Cloud to visit nearby accounts, get AI summaries and recommendations on next steps as well as progress opportunities to…

In this video, learn how Joule helps sales representatives quickly obtain pertinent information about the accounts they are working on. It suggests intelligent actions they can take and provides…

Learn how to check trending topics from cases using the Case Topic Analyzer. Explore the menu options, adjust date filters, and discover information displayed through bar charts, graphs, and keyword…

In this video, you will learn how to access the AI Synopsis, which provides an AI generated summary of an account.

SAP's profanity check flags potentially offensive language in the emails and gives you a chance to reconsider before clicking send. In this video, you will learn how profanity check works in SAP…

In this video, you 'll learn how to use Email Draft Recommender from generative AI to draft email replies or interactions for cases, currently supported in English, German, Spanish, and French.

This video shows you how to set up your homepage as an administrator in SAP Sales and Service Cloud Version 2.

In this video, see how Events can be configured to trigger powerful serverless functions that can be programmed externally with a programming language of your choice.

In this video, you will learn about the AI features that are embedded in SAP Sales and Service Cloud.

In this video, you will learn about the case summary, along with the email drafter and the case categorization which are three important features supported by the artificial intelligence capability…

In this demo, you will learn how to get quick insights from your customer cases using the case summary in SAP Service Cloud Version 2.

In this short demo, you will learn how to use machine translation in SAP Service Cloud Version 2 to translate your emails.

In this video, take a look at the in-app extensibility options for SAP Sales and Service Cloud and learn how to add custom fields and custom logic to the solution.

In this video, take a look at the in-app extensibility options for SAP Sales and Service Cloud and learn how to add custom fields and custom logic to the solution.

This short video gives an overview of how to administer and customize the SAP Sales and Service Cloud. Learn about how to search and navigate to different settings and see examples of configurations.

This short video gives an overview of how to administer and customize the SAP Sales and Service Cloud. Learn about how to search and navigate to different settings and see examples of configurations.

This video shows how you can leverage the SAP Cloud Application Programming Model and the SAP Cloud SDK to develop more great extensions.

In this video, take a look at how easy it is to extend your SAP Sales and Service Cloud with our No-Code Low-Code Platform, SAP Build Apps.

In this video, take a look at how easy it is to extend your SAP Sales and Service Cloud with our No-Code Low-Code Platform, SAP Build Apps.

In this video, learn how to create translations in multiple languages for Surveys. Add translations for each section and preview it as well.