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Presented by SAP Professional Services, join us for a demonstration and discussion of the end-to-end use case with SAP Customer Data Cloud (CIAM) and SAP Customer Data Platform (CDP). Interested in…

Join the Marketing Cloud What's New Webcast for 2302 with SAP Marketing Cloud Product Management. Learn about the latest developments in SAP Marketing Cloud and get first hand insights on new…

Join us to learn all the need-to-know highlights of the November 2022 Release (2211) of SAP Commerce Cloud and the most recent updates and changes for the composable storefront, Intelligent Selling…

This focus session will be dedicated to discussing the ongoing topic of the Salesforce – SAP CPQ integration. We would like to discuss our new approach and our plan for migrating customers to…

Our SAP Customer Data Platform product team has been busy developing new features and planning our roadmap into 2023 and beyond. Join us to hear about what's new in 2022 and what's on the…

Smart Insight gives you a complete view of your customers' lifecycle. Get to know different perspectives and ways in which you can formulate insights from your data and translate them into…

Usability is key when it comes to adopting any CRM solution. Usability can refer to a wide range of topics - from UI features, productivity features, personalization features, or ways to have…

We are happy to announce the CPQ 2211 release, coming to your sandbox environments on October 29th, and two weeks later on your production environments, on November 12th. The CPQ product team will…

The number one goal for every business is to increase customer lifetime value. The best way to get there is by growing the number of loyal customers - ideally without sacrificing margins. In this…

This adoption lab is designed to create a Sales analytics dashboard using Business Analytics. Start from the basics to create a report with selections and multiple views, create key figures and tie…

Get an insightful preview of the planned innovations for the upcoming November 2022 (2211) Release of SAP Cloud for Customer. We’ll talk about highlights in Platform & Integration, Sales,…

The best CRM System is useless if it isn’t used or is unusable. In this webinar, we will walk through the main pillars that make up usability in SAP’s Sales and Service Cloud. We will…

Using the Assisted Service Module (ASM) means taking the same experience, and the same buying journey, that you've worked so hard to craft for your customers, and using it to empower your…

Our Product team has been busy developing new features to help you securely manage customer identity and consent while delivering seamless experiences. Join us to hear about what's new in 2022…

Please join us for a review of Service Offerings for SAP Customer Data Cloud and SAP Customer Data Platform. Interested in LIVE webcasts? Subscribe here for your monthly update.Please note: This…

During this session, you will learn how to create a custom data source, create and edit different types of data sources, and Best Practices for Modeling / Handling Data Sources to ensure the best…

In this Webcast, we will walk through best practices and processes covering the entire Lead to Order Funnel, focusing on the following: How to best capture and categorize leads and guarantee a solid…

This adoption lab is designed to help you build a Dashboard in SAP Sales Cloud using the built in native Business Analytics tools. During this session, you will learn how to create a report with…

The purpose of this webcast is to provide an overview of Intelligent Selling Services, as well as their key benefits and functional features. Interested in LIVE webcasts? Subscribe here for your…

In 2208, SAP Marketing Cloud provides more visibility on your system health using the app Check Your Marketing Solution. It also has a few new features that can help improving the utilization of the…