Welcome
to the SAP Emarsys Customer Engagement Business End User Channel. SAP
Emarsys Customer Engagement is an omnichannel customer engagement solution
built to accelerate business outcomes. A Business End
User performs a wide range of tasks that allow for the optimal use
of SAP Emarsys Customer Engagement and enables them to perform their
everyday work. Examples: Sales Reps, Service Agent, Content Manager, & Marketeer.
To get started, watch the videos in the following playlists. To navigate back to
all videos, click here. To receive notifications for newly added
videos, please subscribe to the channel.
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From SAP Microlearning
In this video, we discuss how to create and manage forms in SAP Emarsys Customer Engagement. -
From SAP Microlearning
In this video, you will learn about managing your SMS and MMS campaigns in SAP Emarsys Customer Engagement. -
From SAP Microlearning
This video introduces the features of Mobile Wallet in SAP Emarsys Customer Engagement. -
From SAP Microlearning
In this video, you will learn about the Emarsys Home page and various account management features, from user management to field editor and data sources. -
From SAP Microlearning
This video shows how to use Web Channel, a powerful tool to display personalized content on your website by using SAP Emarsys database's real-time session data and… -
From SAP Microlearning
In this video, you’ll learn more about Digital Ads based on the use case of engagement with customers who unsubscribed from emails on social channels. -
From SAP Microlearning
In this video, you'll learn about the advanced features of the VCE in SAP Emarsys Customer Engagement. -
From SAP Microlearning
Learn how to measure and optimize your marketing campaigns with strategic analytics. Discover revenue attribution, value measurement, audience reporting, event… -
From SAP Microlearning
In this video, we explain the Web Push solution including content creation, testing and scheduling. -
From SAP Microlearning
Welcome! In this short video we will explain what Relational Data is and how it allows you to realize the value of your data. -
From SAP Microlearning
In this video, you will learn how to create email campaigns in the Emarsys Platform using the Block-Based Editor, also known as Visual Content Editor (VCE). -
From SAP Microlearning
In this video, we explain the Triggered Email solution and the basics of the HTML Editor in SAP Emarsys Customer Engagement. -
In this, video you'll learn about the features and functions of Smart Insight and how it relates to SAP Emarsys Customer Engagement.
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In this second Smart Insight video, you will learn about customer lifecycle, lead lifecycle, RFM scoring and product affinity.
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In this video, we explain how Smart Insight increases the Customer Lifetime Value.