In this webcast we will share how value realization helps customers realize business outcomes. We will introduce the value realization concept and why many IT-driven initiatives fail to realize business value. We will go deeper into the key elements to successfully drive business outcomes, typical challenges and how to overcome them, and illustrate with customer examples. At the end we will share how the SAP customers can benefit from partnering with the SAP Customer Success organization to plan and realize the true value potential of their CX investments.

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Please note: This video includes automatically generated captions and therefore might misrepresent the spoken content or display wrong product names.