Search for tag: "customer service"

SAP Service Cloud V2 – A New Paradigm - Webcasts

With the introduction of the new SAP Service Cloud solution, new questions arise. In this webcast, you will gain insights into how this redefined solution could improve an organization’s…

From  openSAP Microlearning 1 likes 927 plays 0  

Resource Scheduler - SAP Service Cloud

In this video, you will learn how to enable and configure the basic functionality of the Resource Scheduler in the SAP Service Cloud, to support efficient planning and scheduling during the…

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[ARCHIVED] Learning Resources - SAP Service Cloud

Please note: this video is outdated and has been archived. In order to browse up-to-date content, please go back to the main page of openSAP MicrolearningIn this video, you will find links to…

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[ARCHIVED] 1911 Release Overview: Service - Webinars

Please note: this video is outdated and has been archived. In order to browse up-to-date content, please go back to the main page of openSAP Microlearning. Get an insightful view of new features and…

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[ARCHIVED] Ticket Overview and Configuration in SAP Service Cloud - Webinars

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1908 Release Briefing: Service- Webinars

Get an insightful preview on the planned innovations for the upcoming August 2019 (1908) Release of SAP Sales & Service Cloud, focussing on Cloud for Customer. Hear directly from our product…

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[ARCHIVED] 1905 Release Briefing: Service - Webinars

Please note: this video is outdated and has been archived. In order to browse up-to-date content, please go back to the main page of enable.cx. Get an insightful preview of the planned innovations…

From  openSAP Microlearning 1 likes 189 plays 1  

Manage Customer Service from Start to Finish with SAP Hybris Cloud for Service - SAP Hybris Cloud for Customer - Webinars

Customers have more choices than ever before. They have less patience in meeting their needs and they are eager to share their experiences –good or bad. Explore how SAP Hybris Cloud for…

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