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From SAP Microlearning
4 likes 2,266 playsWe cover 3 scenarios for Agent Desktop in SAP Service Cloud, integrated with S/4HANA Cloud ** 1st scenario: Using SAP Service Cloud as your front end to create a… -
From SAP Microlearning
2 likes 2,588 playsThis video explains step-by-step how to enable and create a basic service maintenance plan, and how to plan runs in your SAP Cloud for Customer solution. -
From SAP Microlearning
12 likes 8,626 playsThis video gives you an introduction to SAP Service Cloud and how this expanded set of capabilities can enable your service organisations to understand your customers,… -
From SAP Microlearning
0 likes 3,581 playsThis video is part 4 of the series on 'How to extend C4C using the Cloud Application Studio'. Learn how to create custom screens and drag and drop fields to… -
From SAP Microlearning
2 likes 3,239 playsThis video shows you how to create script files and add business logic to the newly created business object in C4C. -
From SAP Microlearning
0 likes 4,561 playsThis video shows you how to create a business object in SAP Cloud Application Studio and define the fields in the business object.Access the next video Adding Business… -
From SAP Microlearning
4 likes 4,092 playsIn this video series, you will see how to Extend the C4C application using the SAP Cloud Application studio.This video starts with an overview of the business use case… -
From SAP Microlearning
15 likes 5,128 playsThis video shows you how to create a KPI in a Report and embed this KPI as a widget on the home page. Please do not hesitate to contact us at cx-enablement@sap.com if…
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- We're moving!
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Products
- Enterprise Resource Planning
- CRM and Customer Experience
- Spend Management
- Supply Chain Management
- Human Capital Management
- Business Technology Platform
- More
- New Arrivals
- Further Learning
Welcome to the SAP Service Cloud Experts Channel. With SAP Service Cloud, both B2B and B2C businesses can prevent customer churn, increase customer loyalty and provide the customer with the ease of service based on their choosing on how they want to interact. Experts are responsible for the configuration, implementation or ongoing support of SAP Service Cloud. Examples: Administrators, Consultants, Architects, & Developers. To get started, watch the videos in the following playlists. To navigate back to all videos, click here. Also, check out available webinars here. To receive notifications for newly added videos, please subscribe to the channel.
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