Welcome
to the SAP Emarsys Customer Engagement Experts Channel. SAP Emarsys
Customer Engagement is an omnichannel customer engagement solution built to
accelerate business outcomes. Experts are responsible for the
configuration, implementation or ongoing support of SAP Emarsys Customer
Engagement. Examples: Administrators, Consultants,
Architects, & Developers. To get started, watch the
videos in the following playlists.
To navigate back to
all videos, click here. To receive notifications for newly added
videos, please subscribe to the channel.
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From SAP Microlearning
0 likes 18 playsThis video introduces Emarsys’s Automation solutions, Automation Center and Interactions, which help create omnichannel customer journeys using multiple nodes to… -
From SAP Microlearning
0 likes 54 playsIn this video, you'll learn about key account management features in Emarsys, including managing custom fields, configuring External Events, and using the Event… -
From SAP Microlearning
0 likes 63 playsIn this video, you’ll learn how to customize the Emarsys Home page. We cover navigating the Home page, switching between accounts, using the shell bar menu for… -
From SAP Microlearning
0 likes 19 playsIn this video, we explain how to connect your Magento shop to your Emarsys account and how to activate the synchronization of the data you need. -
From SAP Microlearning
0 likes 30 playsThis video introduces Mobile Engage Push Notifications, explaining how to drive customer engagement through push messages to your app subscribers. It covers creating a… -
From SAP Microlearning
0 likes 21 playsThis video demonstrates how to create and automate a Mobile Engage Inbox campaign, highlighting the benefits of inbox messages such as their persistence and higher… -
From SAP Microlearning
0 likes 44 playsIn this video, we introduce our Mobile Engage product and its Push function. You will learn about how to drive engagement through mobile apps by setting up and… -
From SAP Microlearning
0 likes 21 playsThis video introduces Web Extend and Predict Data Sources, essential tools within Emarsys for 1:1 personalization. It explains how Web Extend collects visitor… -
From SAP Microlearning
0 likes 13 playsThis video discusses the predict web recommendation engine, which analyzes the online behavior of your customer base and serves personalized product recommendations. -
From SAP Microlearning
0 likes 17 playsThis video introduces Predict, Emarsys's machine learning-powered recommendation engine that personalizes product suggestions for customers via email and web… -
From SAP Microlearning
0 likes 37 playsThis video provides a step-by-step guide on integrating SAP Commerce Cloud with the Emarsys platform using the Emarsys for SAP Commerce Cloud plugin. It covers essential… -
From SAP Microlearning
0 likes 29 playsIn this session, we explored the tracking of Contact Registrations and Email Analytics using a post-purchase upsell campaign. We examined the Registrations page for new… -
From SAP Microlearning
0 likes 12 playsIn this video, we'll guide you through setting up Smart Insight using our new self-service tool. You'll learn how to configure the necessary settings for… -
From SAP Microlearning
0 likes 68 playsLearn how to effectively utilize web push notifications to engage customers across desktop and mobile browsers, increasing conversions and enhancing the customer… -
From SAP Microlearning
0 likes 76 playsLearn how to utilize SAP Emarsys SMS and MMS channels to reach your customers effectively, create personalized campaigns, and optimize engagement. Explore SMS vendor…