Search for tag: "2022_12"

Personalization and Multichannel CX - Ways to Personalize the User Experience in SAP Commerce Cloud

SAP Commerce Cloud offers a wide range of options for personalization, from the basic to the advanced and from the pre-built to the in-moment. In this session, Solution Value Advisor will walk you…

From  SAP Microlearning 0 likes 244 plays

Using Agent Desktop with SAP Service Cloud

We cover 3 scenarios for Agent Desktop in SAP Service Cloud, integrated with S/4HANA Cloud ** 1st scenario: Using SAP Service Cloud as your front end to create a Service Order via a mashup with SAP…

From  SAP Microlearning 4 likes 2,204 plays