Search for tag: "sap service cloud"

Creating Block Based Determination in SAP Service Cloud Version 2

This video shows how you can create determinations using block based editor. You can use determinations to calculate specific field value based on certain conditions. You can either default or…

From  SAP Microlearning 0 likes 6 plays 0  

SAP Sales and Service Cloud - 2308 Release Briefing - Webcast

Get an insightful preview of the planned innovations for the upcoming August 2023 (2308) Release of SAP Sales & Service Cloud. As always we’ll talk about highlights in Platform &…

From  openSAP Microlearning 0 likes 134 plays 0  

SAP Sales and Service Cloud Version 2, Summer Release Highlights - Webcast

Get an insightful preview of the planned innovations for the upcoming August 2023 (2308) Release of SAP Sales & Service Cloud Version 2. As always we’ll talk about highlights in Platform…

From  openSAP Microlearning 0 likes 144 plays 0  

Analytics in SAP Sales & Service Cloud Version 2 - Webcast

SAP Analytics Cloud is embedded in SAP Sales and Service Cloud version 2, and enables users to discover insights and create powerful analytical stories. During this webcast, we will demonstrate the…

From  openSAP Microlearning 0 likes 66 plays 0  

Executing Material and Business Partner Replication: Integrating SAP Sales and Service Cloud with SAP S/4HANA Cloud using SAP Cloud Integration

In this video we will make use of the configuration steps that we have done so far to:- Replicate a product and a business partner from SAP S/4HANA Cloud to our SAP Sales Cloud tenant - …

From  openSAP Microlearning 0 likes 126 plays 0  

Executing the Sales Quote Follow-Up Scenario: Integrating SAP Sales and Service Cloud with SAP S/4HANA Cloud using SAP Cloud Integration

In this final video for the Integrating SAP Sales and Service Cloud with SAP S/4HANA Cloud using SAP Cloud Integration series, we will finally use the objects that we have replicated in the previous…

From  openSAP Microlearning 0 likes 104 plays 0  

SAP Sales and Service Cloud Configuration Part 2: Integrating SAP Sales and Service Cloud with SAP S/4HANA Cloud using SAP Cloud Integration

The configuration process for SAP Sales and Service Cloud is also shown using two videos. In this second part, we are going to cover integration settings like communication system and arrangements,…

From  openSAP Microlearning 0 likes 136 plays 0  

SAP Sales and Service Cloud Configuration Part 1: Integrating SAP Sales and Service Cloud with SAP S/4HANA Cloud using SAP Cloud Integration

The configuration process for SAP Sales and Service Cloud is also shown using two videos. In this first part, we are showcasing how to do the project scoping and fine tuning.

From  openSAP Microlearning 0 likes 131 plays 0  

SAP Cloud Integration Configuration Part 2: Integrating SAP Sales and Service Cloud with SAP S/4HANA Cloud using SAP Cloud Integration

The configuration process for SAP Cloud Integration is split into two videos. In this second part,we configure and deploy all relevant integration flows.

From  openSAP Microlearning 0 likes 173 plays 0  

SAP Cloud Integration Configuration Part 1: Integrating SAP Sales and Service Cloud with SAP S/4HANA Cloud using SAP Cloud Integration

The configuration process for SAP Cloud Integration is split into two videos. In this first part, we are going to show:How to prepare credentials that will be used for authentication towards other…

From  openSAP Microlearning 0 likes 210 plays 0  

SAP S/4HANA Cloud Configuration: Integrating SAP Sales and Service Cloud with SAP S/4HANA Cloud using SAP Cloud Integration

During this second video of the Integrating SAP Sales and Service Cloud with SAP S/4HANA Cloud using SAP Cloud Integration series, we will start with the configuration of SAP S/4HANA Cloud system,…

From  openSAP Microlearning 0 likes 190 plays 0  

Introduction: Integrating SAP Sales and Service Cloud with SAP S/4HANA Cloud using SAP Cloud Integration

In this video, we will introduce the video series for the integration between SAP Sales and Service Cloud systems with SAP S/4HANA Cloud via SAP Cloud Integration. Specifically, we will talk about…

From  openSAP Microlearning 0 likes 200 plays 0  

SAP Sales and Service Cloud Version 2 - Release Briefing and Update - Webcast

Join us for our first customer webcast for SAP Sales and Service Cloud Version 2. Get get a preview of the planned innovations and to see what's new with our latest release. Interested in LIVE…

From  openSAP Microlearning 1 likes 375 plays 3  

SAP Sales and Service Cloud - 2305 Release Briefing - Webcast

Get an insightful preview of the planned innovations for the upcoming May 2023 (2305) Release of SAP Sales & Service Cloud. As always we’ll talk about highlights in…

From  openSAP Microlearning 0 likes 352 plays 0  

How to Work with Service Ticket Elements - SAP Service Cloud

In this video, you will learn about the different elements of service tickets and how they are used together by the service agents to perform their daily tasks,

From  openSAP Microlearning 0 likes 241 plays 0  

How to Work with Global Search - SAP Service Cloud Version 2

In this video, you can see how users can easily search on any business entity from the home page as well as any of the other work centers. You can either do a search on any and all business entities…

From  openSAP Microlearning 0 likes 265 plays 0  

SAP Sales and Service Cloud Innovation Spotlight - Webcast

Join us for an interactive webinar, where we’ll share our latest and greatest SAP Sales Cloud and SAP Service Cloud product innovations, including our vision on how sales and service teams can…

From  openSAP Microlearning 0 likes 97 plays 0  

Output Management - SAP Service Cloud Version 2

In this video you will learn about Output Management. Output management comprises all activities related to the output of documents. Form-based documents can be output on an ad hoc basis or as an…

From  openSAP Microlearning 0 likes 259 plays 0  

SAP Sales and Service Cloud: 2302 Release Briefing - Webcast

Get an insightful preview of the planned innovations for the upcoming February 2023 (2302) Release of SAP Sales & Service Cloud. As always we’ll talk about highlights in…

From  openSAP Microlearning 0 likes 257 plays 0  

How to work with Data Import and Export - SAP Service Cloud Version 2

This Video describes how you can use Data Import and Export to import data into your solution and export data from your solution.You can use Data Import and Export to import the following:Data from a…

From  openSAP Microlearning 0 likes 487 plays 0