Search for tag: "2024_22"
Explaining Account Synopsis in SAP Service Cloud Version 2In this video, you will learn how to access the AI Synopsis, which provides an AI generated summary of an account.
From SAP Microlearning
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Introducing Profanity Check in SAP Service Cloud Version 2SAP's profanity check flags potentially offensive language in the emails and gives you a chance to reconsider before clicking send. In this video, you will learn how profanity check works in SAP…
From SAP Microlearning
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Introducing Email Draft Recommender in SAP Service Cloud Version 2In this video, you 'll learn how to use Email Draft Recommender from generative AI to draft email replies or interactions for cases, currently supported in English, German, Spanish, and French.
From SAP Microlearning
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Discovering B2B Terminology in SAP Customer Data CloudThis video explains the CIAM for B2B terminology, which will help you to understand the next videos.
From SAP Microlearning
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Demonstrating SAP ECPM in SAP Customer Data CloudIn this video, you will see a quick demo of the functionalities for SAP’s Enterprise Consent and Preference Management Solution, referred to as ECPM.
From SAP Microlearning
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Viewing the Native Screen-Sets Features in SAP Customer Data CloudIn this video, you will see the features offered by Mobile Native Screen-Sets or NSS.
From SAP Microlearning
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Introducing Mobile Native Screen-Sets in SAP Customer Data CloudLearn about the benefits of Mobile Native Screensets and how they provide a fast time to market, streamlined management, and enhanced user experience for login and registration workflows in mobile…
From SAP Microlearning
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Implementing SAP ECPM without SAP CIAM for B2C in SAP Customer Data CloudIn this video, you'll learn how to implement SAP ECPM without SAP CIAM for B2C. ECPM stands for Enterprise Consent and Preference Management.
From SAP Microlearning
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Implementing SAP ECPM in SAP Customer Data CloudIn this video, you will learn about implementing SAP Enterprise Consent and Preference Management or ECPM.
From SAP Microlearning
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Implementing Native Screen Sets in SAP Customer Data CloudIn this video, we will demonstrate how to implement Native Screen-Sets.
From SAP Microlearning
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Configuring Webhooks for CIAM for B2B in SAP Customer Data CloudIn this video, you will see how to configure Webhooks in SAP Customer Identity and Access Management for B2B, or CIAM for B2B.
From SAP Microlearning
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Exploring Global Data Residency in SAP Customer Data CloudAt SAP Customer Data Cloud, we recognize the importance of customer privacy and complying with the social networks' platform policies. SAP Customer Data Cloud includes built-in automatic support…
From SAP Microlearning
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Configuring Global Access in SAP Customer Data CloudGlobal Access gives your customers a consistent user experience on your site, logging into local sites of different data centers as they travel the world. This video will help you understand Global…
From SAP Microlearning
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Introducing SAP CIAM for B2C in SAP Customer Data CloudIn this quick guide video, we will introduce SAP Customer Data Cloud’s Customer Identity and Access Management for B2C, or CIAM for B2C Solution.
From SAP Microlearning
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Viewing the Audit Log in SAP Customer Data CloudAuditing allows site administrators to view actions performed by users and administrators or by end users to their own accounts (e.g., changing a password). All actions performed from within the…
From SAP Microlearning
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Introducing Extensions in SAP Customer Data CloudThis video introduces SAP Customer Data Cloud Extensions, followed by a demo showing how to configure Extensions in the CDC Console and end to end flow.
From SAP Microlearning
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