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Introducing Profanity Check in SAP Service Cloud Version 2

SAP's profanity check flags potentially offensive language in the emails and gives you a chance to reconsider before clicking send. In this video, you will learn how profanity check works in SAP…

From  SAP Microlearning 2 likes 156 plays

Configuring Survey Scoring in SAP Sales Cloud Version 2

In this video, learn how to add weightage to different questions in a survey. See a demonstration on how these questions show up in the survey card when the scores are added.

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From  SAP Microlearning 1 likes 294 plays