Search for tag: "sap fsm"
[ARCHIVED] Service Process Integration Overview - SAP Service Cloud and SAP Field Service ManagementPlease note: this video is outdated and has been archived. In order to browse up-to-date content, please go back to the main page of openSAP MicrolearningThis video gives you a quick overview of an…
From openSAP Microlearning
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[ARCHIVED] SAP Service Cloud Overview with Field Service Process Flow and IntegrationPlease note: this video is outdated and has been archived. In order to browse up-to-date content, please go back to the main page of openSAP MicrolearningSAP Service Cloud enables end-to-end…
From openSAP Microlearning
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Time and Material Journal Overview - SAP Field Service ManagementGet an overview of the Time and Material Module within SAP Field Service Management, that allows the administrators to view, edit, delete, and approve technician inputs (efforts, expense, material,…
From SAP Microlearning
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[ARCHIVED] Screen Configuration: Activity Side Bar - SAP Field Service ManagementPlease note: this video is outdated and has been archived. In order to browse up-to-date content, please go back to the main page of openSAP MicrolearningLearn how to personalise the aspects of the…
From openSAP Microlearning
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Planning & Dispatching Overview - SAP Field Service ManagementGet an insight and overview into SAP Field Service Management planning and dispatching module. Learn the basics of how a dispatcher can schedule a job to a technician using SAP Field Service…
From SAP Microlearning
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[ARCHIVED] Working with Timezones - SAP Field Service ManagementPlease note: this video is outdated and has been archived. In order to browse up-to-date content, please go back to the main page of openSAP MicrolearningIn this video, you will learn how to plan and…
From openSAP Microlearning
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[ARCHIVED] Enabling Customer Self Service Portal - SAP Field Service ManagementPlease note: this video is outdated and has been archived. In order to browse up-to-date content, please go back to the main page of openSAP MicrolearningSAP Field Service Management enables customer…
From openSAP Microlearning
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[ARCHIVED] Auto Scheduling Using AI Plugin - SAP Field Service ManagementPlease note: this video is outdated and has been archived. In order to browse up-to-date content, please go back to the main page of openSAP MicrolearningSAP Field Service Management helps improve…
From openSAP Microlearning
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[ARCHIVED] Configuring Your Screen Layout - SAP Field Service ManagementPlease note: this video is outdated and has been archived. In order to browse up-to-date content, please go back to the main page of openSAP MicrolearningProviding the best configuration possibility…
From openSAP Microlearning
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Introduction to Smartforms - SAP Field Service ManagementWith improved product and information management, you can eliminate return visits and improve first time fix rates. Watch this video with a short demo to get a glimpse about using Smartforms. You can…
From SAP Microlearning
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End-to-end Scenario with Back-office Integration - SAP Field Service ManagementIn this video, you will see how a service agent receives a service call and creates a service order inside ERP following which the dispatcher can leverage the power of the SAP Field Service…
From SAP Microlearning
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