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Discovering B2B Terminology in SAP Customer Data Cloud

This video explains the CIAM for B2B terminology, which will help you to understand the next videos.

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Identifying User Personas in CIAM for B2B in SAP Customer Data Cloud

This video explains the various user personas involved in CIAM for B2B implementation.

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Exploring Global Data Residency in SAP Customer Data Cloud

At SAP Customer Data Cloud, we recognize the importance of customer privacy and complying with the social networks' platform policies. SAP Customer Data Cloud includes built-in automatic support…

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Configuring Global Access in SAP Customer Data Cloud

Global Access gives your customers a consistent user experience on your site, logging into local sites of different data centers as they travel the world. This video will help you understand Global…

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Discovering the CIAM for B2B Data Model in SAP Customer Data Cloud

This video explains the CIAM for B2B data model.

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Viewing the Audit Log in SAP Customer Data Cloud

Auditing allows site administrators to view actions performed by users and administrators or by end users to their own accounts (e.g., changing a password). All actions performed from within the…

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Campaign Automation in SAP Marketing Cloud

In this video, you'll learn about campaign terminology, the use of templates, status management, A/B testing, and other topics corresponding to Campaign Automation. Please note that LINE and…

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Processing of Imported Data - SAP Marketing Cloud

Now, what's the use of understanding the processing of imported contact data in SAP Marketing Cloud? Well, you prepare your contact data upload by configuring the relevant IDs: Origin IDs for…

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How to Upload Data Using Data File Load App in SAP Marketing Cloud

This video will teach you how to use the new Data File Load App to upload data such as contact information and marketing permissions to the SAP Marketing Cloud. Please note, that your SAP Marketing…

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Site Setup - SAP Customer Data Cloud

In this video, we'll review the Site Settings for your API Keys. Before beginning to work on your CIAM deployment, you'll need to review and configure these settings. Important settings…

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Health Checks and Best Practices for SAP Marketing Cloud

In this video, we will be looking into the health check feature for campaigns, which are carried out on the Check Your Marketing Solution app. NOTE: There are many other checks availables you can…

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[ARCHIVED] Introducing the SAP Commerce Cloud 2205 Release & Recent Highlights - SAP Commerce Cloud

Please note: this video is outdated and has been archived. In order to browse up-to-date content, please go back to the main page of openSAP Microlearning. The latest release from SAP Commerce Cloud…

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How to Assign a Custom Business Object to a B2B Relationship Segmentation Object - SAP Marketing Cloud

In this video, you'll learn about how to enable a custom business object for a B2B relationship segmentation object and use it in segmentation.

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Using the Sanity Check Tile to Get Guidance on Segmentation Configuration Issues - SAP Marketing Cloud

In this video, you'll learn about the new marketing cloud feature, Sanity Check, which helps you keep your segmentation healthy and how to use it.

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Creating Custom Stories in SAP Marketing Cloud

In this video, you’ll learn how to create custom analytics stories if the standard stories of SAP Marketing Cloud do not cover your use case.

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Introducing the Administration Console Redesign - SAP Customer Data Cloud

In this video, you'll view the changes and updates made to the look and feel of the SAP Customer Data Cloud Console.

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Administration Console Tour - SAP Customer Data Cloud

In this video, you'll take a guided console tour in order to familiarize yourself with our platform. Our instructor also reviews key terms you should know before setting up your CIAM deployment.

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[ARCHIVED] SAP CPQ 2111 Release Overview - Webcasts

Please note: this video is outdated and has been archived. In order to browse up-to-date content, please go back to the main page of openSAP MicrolearningWe are happy to announce SAP CPQ 2111…

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SAP Cloud for Customer 2111 Release Briefing - Webcasts

Get an insightful preview on the planned innovations for the upcoming November 2021 (2111) Release of SAP Cloud for Customer. We’ll talk about highlights in Platform & Integration, Sales…

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Marketing Analytics Extensibility -Part 4 - SAP Marketing Cloud

Welcome to Part 4 of the Marketing Analytics Extensibility video series. In this video, you'll learn about data migration.

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