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Exploring Joule and CX AI Toolkit in SAP Sales Cloud Version 2

In this video, learn how Joule helps sales representatives quickly obtain pertinent information about the accounts they are working on. It suggests intelligent actions they can take and provides…

From  SAP Microlearning 0 likes 692 plays

Introducing Case Summary in SAP Service Cloud Version 2

In this demo, you will learn how to get quick insights from your customer cases using the case summary in SAP Service Cloud Version 2.

From  SAP Microlearning 1 likes 414 plays

Configuring Survey Scoring in SAP Sales Cloud Version 2

In this video, learn how to add weightage to different questions in a survey. See a demonstration on how these questions show up in the survey card when the scores are added.

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From  SAP Microlearning 1 likes 294 plays

Creating Position Groups in in SAP SuccessFactors Incentive Management

This video gives you an overview of Position Groups. We'll demonstrate how to create and manage Position Groups, and how to run a calculation for a Position Group.

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From  SAP Microlearning 1 likes 1,016 plays