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Introducing Case Summary in SAP Service Cloud Version 2

In this demo, you will learn how to get quick insights from your customer cases using the case summary in SAP Service Cloud Version 2.

From  SAP Microlearning 0 likes 8 plays 0  

Configuring Survey Scoring in SAP Sales Cloud Version 2

In this video, learn how to add weightage to different questions in a survey. See a demonstration on how these questions show up in the survey card when the scores are added.

From  SAP Microlearning 0 likes 137 plays 0  

Creating Position Groups

This video gives you an overview of Position Groups. We'll demonstrate how to create and manage Position Groups, and how to run a calculation for a Position Group.

From  openSAP Microlearning 1 likes 942 plays 0