Search for tag: "case"

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Using Case Topic Analyzer in SAP Service Cloud… duration 1 minute 3 seconds Using Case Topic Analyzer in SAP Service Cloud… Using Case Topic Analyzer in SAP Service Cloud Version 2	Using Case Topic Analyzer in SAP Service Cloud Version 2 Learn how to check trending topics from cases using the Case Topic Analyzer. Explore the menu options, adjust date filters, and discover information displayed through bar charts, graphs, and keyword… sap service cloud version 2 +3 More From SAP Microlearning 1 likes 158 plays 0 Learner Roles Business User Consultant Data Analyst LSC Product SAP Service Cloud Version 2 \| 73555000100800003641 Experience Level Intermediate
Explaining Case with Intelligent AI in SAP… duration 7 minutes 4 seconds Explaining Case with Intelligent AI in SAP… Explaining Case with Intelligent AI in SAP Service Cloud Version 2	Explaining Case with Intelligent AI in SAP Service Cloud Version 2 In this video, you will learn about the case summary, along with the email drafter and the case categorization which are three important features supported by the artificial intelligence capability… case +4 More From SAP Microlearning 1 likes 237 plays 2 Learner Roles Business User Consultant Data Analyst LSC Product SAP Service Cloud Version 2 \| 73555000100800003641 Experience Level Intermediate
Introducing Case Summary in SAP Service Cloud… duration 1 minute 6 seconds Introducing Case Summary in SAP Service Cloud… Introducing Case Summary in SAP Service Cloud Version 2	Introducing Case Summary in SAP Service Cloud Version 2 In this demo, you will learn how to get quick insights from your customer cases using the case summary in SAP Service Cloud Version 2. sap service cloud version 2 +3 More From SAP Microlearning 1 likes 365 plays 0 Learner Roles Business User Consultant Data Analyst LSC Product SAP Service Cloud Version 2 \| 73555000100800003641 Experience Level Intermediate
Implementing Lite Registration for SAP Customer… duration 6 minutes 44 seconds Implementing Lite Registration for SAP Customer… Implementing Lite Registration for SAP Customer Data Cloud	Implementing Lite Registration for SAP Customer Data Cloud This video provides an introduction to Lite Registration, including its main features and use cases. It also includes a step-by-step demonstration of creating a Lite account and upgrading it to a… sap customer identity +5 More From SAP Microlearning 1 likes 223 plays 0 openSAP Roles Application Consultant Technology Consultant Business User Learner Roles Business User Consultant LSC Product SAP Customer Data Cloud \| 73555000100800001231 Experience Level Beginner
Automating Case Categorization in SAP Service… duration 1 minute 28 seconds Automating Case Categorization in SAP Service… Automating Case Categorization in SAP Service Cloud Version 2	Automating Case Categorization in SAP Service Cloud Version 2 In this video, you will learn how SAP Service Cloud Version 2 automates case categorizations. sap service cloud version 2 +3 More From SAP Microlearning 0 likes 240 plays 0 openSAP Roles Business Decision Maker Project Manager Application Consultant Technology Consultant Developer Administrator Business User Data Scientist Learner Roles Business User Consultant Data Analyst LSC Product SAP Service Cloud Version 2 \| 73555000100800003641 Experience Level Intermediate
Introducing Email to Case in SAP Service Cloud… duration 7 minutes 48 seconds Introducing Email to Case in SAP Service Cloud… Introducing Email to Case in SAP Service Cloud Version 2	Introducing Email to Case in SAP Service Cloud Version 2 Email messages routed to your solution can automatically generate cases that can be routed to service agents or teams for processing.You have the option to reply to an email message associated with a… captions +3 More From SAP Microlearning 2 likes 369 plays 0 openSAP Roles Application Consultant Technology Consultant Developer Administrator Business User Learner Roles Administrator Business User Developer LSC Product SAP Service Cloud Version 2 \| 73555000100800003641 Experience Level Intermediate
[ARCHIVED] Use Case Diagram (UC) - PLM: Systems… duration 11 minutes 32 seconds [ARCHIVED] Use Case Diagram (UC) - PLM: Systems… [ARCHIVED] Use Case Diagram (UC) - PLM: Systems Engineering	[ARCHIVED] Use Case Diagram (UC) - PLM: Systems Engineering Please note: this video is outdated and has been archived. In order to browse up-to-date content, please go back to the main page of openSAP MicrolearningWhen you are designing your system based on… plm +5 More From openSAP Microlearning 2 likes 190 plays 0 openSAP Roles Application Consultant Technology Consultant Business User LSC Product not SAP Product related Experience Level Beginner
Constructing External Case Creation Pages through… duration 4 minutes 28 seconds Constructing External Case Creation Pages through… Constructing External Case Creation Pages through SAP Advanced Workflow in SAP SuccessFactors Incentive Management	Constructing External Case Creation Pages through SAP Advanced Workflow in SAP SuccessFactors Incentive Management This video demonstrates how administrators can configure External Case Creation Pages for either distribution or linked on their website to allow non-registered, or guest users to create… 2019_12 +9 More From SAP Microlearning 0 likes 667 plays 0 openSAP Roles Administrator Business User Learner Roles Administrator Business User LSC Product SAP SuccessFactors Incentive Management \| 73555000100800001602 Experience Level Intermediate