Search for tag: "customer data platform"

Introducing SAP Customer Data Platform Catalog

Learn how SAP Customer Data Platform‘s product catalog can help you to better evaluate how your customers are engaging with your brand and its products, and to improve your audiences.

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Integrating API with Server Applications on SAP Customer Data Platform

In this video on SAP Customer Data Platform API Integration via Server Applications, we will configure a server application and send API calls to ingest customer data through a server application…

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Activating Customer Data in SAP Service Cloud Version 1 with SAP Customer Data Platform

In this video, we will configure an SAP Service Cloud Version 1 Application for Customer Data Activation. If you have not already completed the SAP Service Cloud Version 1 application setup, please…

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Configuring an SAP Service Cloud Version 1 Application for Customer Data Ingestion with SAP Customer Data Platform

In this video, you will get an overview of the bi-directional integration of the SAP Customer Data Platform with SAP Service Cloud Version 1. Afterward, you'll see a demo where we configure…

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Fixing Errors Using the Monitoring Dashboards in SAP Customer Data Platform

In this video, you will learn how to monitor your data ingestions and fix any errors that might occur with the SAP Customer Data Platform Monitoring Dashboards. You can view the documentation on…

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Bring Customer Context to SAP S/4 HANA Business Processes - Customer Data Platform

In this video, you will learn how SAP Customer Data Platform can bring customer context to SAP S/4 HANA business processes. You can view the documentation on the SAP Help Portal for more details:…

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Building an Audience - Customer Data Platform

In this video, we’re going to create a new audience and demonstrate how it can be used to present business relevant information. You can view the documentation on the SAP Help Portal for more…

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Creating Actions - Customer Data Platform

In this video, we’ll create a new action for the destination application in the Actions feature of the SAP Customer Data Platform. You can view the documentation on the SAP Help Portal for…

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Creating Segments - SAP Customer Data Platform

In this video, we’ll show you how to create a “Book Readers” segment based on the total number of BookView Activity Indicators. Before we define a new segment, we will first…

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Navigating the Console - SAP Customer Data Platform

In this video, we’ll take a tour to get familiar with the layout of the Customer Data Platform console and its functionalities. You can view the documentation on the SAP Help Portal for more…

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Configuring Events Setup - SAP Customer Data Platform

In this video, we are going to ingest Customer Data by setting up an Event in the SAP Customer Data Platform. You can view the documentation on the SAP Help Portal for more details: Configure…

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Configuring Matching and Merge Rules - SAP Customer Data Platform

In this video, we’ll walk you through the matching and merge rules feature of SAP CDP. We’re going to create a new matching rule and an attribute merge rule. You can view the…

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Designing CX Journeys and Milestones - SAP Customer Data Platform

In this video, we’re going to organize a CX Flow into a Milestone inside a new CX Journey. You can view the documentation on the SAP Help Portal for more details:CX Journeys | SAP Help Portal

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Using the Customer Schema - SAP Customer Data Platform

In this video, we’ll walk you through the customer schema features of the SAP Customer Data Platform. First, we’ll add new attributes to the Profile Entity and then create a new…

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Discovering Privacy and Trust Mechanisms - SAP Customer Data Platform

In this video, we’ll walk you through the processing purpose feature of SAP Customer Data Cloud. We’re going to add a new processing purpose and then check existing processing purposes…

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Creating Activity Indicators - SAP Customer Data Platform

In this video, we’ll walk you through the activity indicator features of SAP CDP. We’re going to create two new Activity Indicators and then see how they work in action when ingesting…

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Using the Application Library - SAP Customer Data Platform

In this video, we’ll walk you through the application library feature of the SAP Customer Data Platform, and setup a source Application from scratch. You can view the documentation on the…

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SAP CIAM and Customer Data Platform: End to End Use Case - Webcast

Presented by SAP Professional Services, join us for a demonstration and discussion of the end-to-end use case with SAP Customer Data Cloud (CIAM) and SAP Customer Data Platform (CDP). Interested in…

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SAP Customer Data Platform: Year in Review and What's Ahead - Webcast

Our SAP Customer Data Platform product team has been busy developing new features and planning our roadmap into 2023 and beyond. Join us to hear about what's new in 2022 and what's…

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New Service Offerings for SAP Customer Data Solutions - Webcast

Please join us for a review of Service Offerings for SAP Customer Data Cloud and SAP Customer Data Platform. Interested in LIVE webcasts? Subscribe here for your monthly update.Please note: This…

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