Search for tag: "2024_17"

In this video, you will learn about the case summary, along with the email drafter and the case categorization which are three important features supported by the artificial intelligence capability…

If your company has configured the cash advance option, you can request a cash advance for your upcoming business trips. In this video, you will see how to create a request for a trip, and then…

In this demo, you will learn how to get quick insights from your customer cases using the case summary in SAP Service Cloud Version 2.

In this short demo, you will learn how to use machine translation in SAP Service Cloud Version 2 to translate your emails.

In this video we’ll discuss site groups and single sign-on options for SAP Customer Data Cloud. We’ll also cover Global access and single sign-on, referred to as SSO and SSO segments.…

As a request approver, you can review and approve a travel request before an employee incurs their travel expenses. In this video, you will see how to review, send back, add an additional approver,…