Search for tag: "2024_17"

Introducing SAC Integration in SAP Sales Cloud

In this video, we'll show you the live connection between SAP Cloud for Customer and SAP Analytics Cloud, and how to use the powerful visualizations and analytical features that Analytics Cloud…

From  SAP Microlearning 0 likes 116 plays 0  

Explaining Case with Intelligent AI in SAP Service Cloud Version 2

In this video, you will learn about the case summary, along with the email drafter and the case categorization which are three important features supported by the artificial intelligence capability…

From  SAP Microlearning 1 likes 174 plays 2  

Requesting a Cash Advance in SAP Concur

If your company has configured the cash advance option, you can request a cash advance for your upcoming business trips. In this video, you will see how to create a request for a trip, and then…

From  SAP Microlearning 0 likes 114 plays 0  

Introducing Case Summary in SAP Service Cloud Version 2

In this demo, you will learn how to get quick insights from your customer cases using the case summary in SAP Service Cloud Version 2.

From  SAP Microlearning 1 likes 258 plays 0  

Introducing Machine Translation in SAP Service Cloud Version 2

In this short demo, you will learn how to use machine translation in SAP Service Cloud Version 2 to translate your emails.

From  SAP Microlearning 1 likes 155 plays 0  

Explaining Site Groups and Single Sign-On in SAP Customer Data Cloud

In this video we’ll discuss site groups and single sign-on options for SAP Customer Data Cloud. We’ll also cover Global access and single sign-on, referred to as SSO and SSO segments.…

From  SAP Microlearning 0 likes 37 plays 0  

Approving Travel Requests in SAP Concur

As a request approver, you can review and approve a travel request before an employee incurs their travel expenses. In this video, you will see how to review, send back, add an additional approver,…

From  SAP Microlearning 0 likes 160 plays 0