Search for tag: "customer engagement"

Introducing the Home and Management Pages in SAP Emarsys Customer Engagement

In this video, you will learn about the Emarsys Home page and various account management features, from user management to field editor and data sources.

From  SAP Microlearning 0 likes 48 plays 0  

Creating Web Channel Campaigns in SAP Emarsys Customer Engagement

This video shows how to use Web Channel, a powerful tool to display personalized content on your website by using SAP Emarsys database's real-time session data and historical CRM data.

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Creating and Using Mobile Wallet Campaigns in SAP Emarsys Customer Engagement

This video introduces the features of Mobile Wallet in SAP Emarsys Customer Engagement.

From  SAP Microlearning 0 likes 32 plays 0  

Working with Digital Ads in SAP Emarsys Customer Engagement

In this video, you’ll learn more about Digital Ads based on the use case of engagement with customers who unsubscribed from emails on social channels.

From  SAP Microlearning 0 likes 37 plays 0  

Creating Triggered Email with Advanced VCE Features in SAP Emarsys Customer Engagement

In this video, you'll learn about the advanced features of the VCE in SAP Emarsys Customer Engagement.

From  SAP Microlearning 0 likes 101 plays 0  

Introducing SAP Account Engagement in SAP Emarsys Customer Engagement

Learn how to deliver successful account engagement with an integrated marketing solution. Explore the key ingredients of content, context, and collaboration for effective customer engagement.

From  SAP Microlearning 0 likes 35 plays 0  

Tracking Marketing Impact with Strategic Analytics in SAP Emarsys Customer Engagement

Learn how to measure and optimize your marketing campaigns with strategic analytics. Discover revenue attribution, value measurement, audience reporting, event attribution, conversion reporting, and…

From  SAP Microlearning 1 likes 160 plays 0  

Managing SMS and MMS Campaigns in SAP Emarsys Customer Engagement

In this video, you will learn about managing your SMS and MMS campaigns.

From  SAP Microlearning 0 likes 236 plays 0  

Introducing Account Engagement in SAP Emarsys Customer Engagement

Discover how an integrated marketing solution can enhance account engagement. Learn about the importance of content, context, and collaboration in capturing customer attention and driving successful…

From  SAP Microlearning 0 likes 74 plays 0  

Creating Web Push Campaigns in SAP Emarsys Customer Engagement

In this video, we explain the Web Push solution including content creation, testing and scheduling.

From  SAP Microlearning 0 likes 134 plays 0  

[ARCHIVED] Introducing the Home and Management Pages in SAP Emarsys Customer Engagement

Please note: this video is outdated and has been archived. In order to browse up-to-date content, please go back to the main page of openSAP Microlearning. In this video, you will learn about the…

From  SAP Microlearning 0 likes 503 plays 0  

Setting Up Real-Time Connector for SAP Customer Data Cloud and SAP Emarsys Customer Engagement

Learn how to integrate SAP Customer Data Cloud with SAP Emarsys Customer Engagement using the real-time connector. Synchronize customer data, manage consents, and leverage the platform's…

From  SAP Microlearning 0 likes 164 plays 0  

Using Relational Data in SAP Emarsys Customer Engagement

Welcome! In this short video we will explain what Relational Data is and how it allows you to realize the value of your data.

From  SAP Microlearning 0 likes 167 plays 0  

Creating Emails with the Visual Content Editor in SAP Emarsys Customer Engagement

In this video, you will learn how to create email campaigns in the Emarsys Platform using the Block-Based Editor, also known as Visual Content Editor (VCE).

From  SAP Microlearning 0 likes 341 plays 0  

Using HTML Editor and Triggered Email in SAP Emarsys Customer Engagement

In this video, we explain the Triggered Email solution and the basics of the HTML Editor in SAP Emarsys Customer Engagement.

From  SAP Microlearning 0 likes 245 plays 0  

Using Impact, Data Quality, Settings and Store Reporting Pages (Part 3) in SAP Emarsys Customer Engagement

In this, video you'll learn about the features and functions of Smart Insight and how it relates to SAP Emarsys Customer Engagement.

From  openSAP Microlearning 0 likes 104 plays 0  

Using Customer Lifecycle, Lead Lifecycle and Product Affinity Screens (Part 2) in SAP Emarsys Customer Engagement

In this second Smart Insight video, you will learn about customer lifecycle, lead lifecycle, RFM scoring and product affinity.

From  openSAP Microlearning 0 likes 127 plays 0  

Introducing Smart Insight Customer Lifecycle Dashboard (Part 1) in SAP Emarsys Customer Engagement

In this video, we explain how Smart Insight increases the Customer Lifetime Value.

From  openSAP Microlearning 0 likes 175 plays 0  

Using Personalization and Segmentation (Contacts - Part 2) in SAP Emarsys Customer Engagement

In this video, you'll learn about Personalization and combining different types of Segments.

From  openSAP Microlearning 0 likes 445 plays 0  

Managing Contact Data (Contacts - Part 1) in SAP Emarsys Customer Engagement

In this video, we explain different ways of importing data into Emarsys, Data Management and Data Export.

From  SAP Microlearning 0 likes 572 plays 2