Search for tag: "assisted service module"

Personalization and Multichannel CX - Ways to Personalize the User Experience in SAP Commerce Cloud

SAP Commerce Cloud offers a wide range of options for personalization, from the basic to the advanced and from the pre-built to the in-moment. In this session, Solution Value Advisor will walk you…

From  openSAP Microlearning 0 likes 191 plays 2  

How to Place an Order for a Calling Customer - SAP Commerce Cloud

This video shows you how to place order on behalf of a customer using the Assisted Service Module.

From  openSAP Microlearning 1 likes 2,538 plays 2  

How to Create a New Customer via ASM - SAP Commerce Cloud

This video shows you how to create a new customer using the Assisted Service Module.

From  openSAP Microlearning 0 likes 2,488 plays 0  

Give or Withdraw Consent on a Customer's Behalf in the Assisted Service Mode – SAP Commerce Cloud

This video shows you how to give or withdraw a customer's consent using ASM in SAP Commerce Cloud. Please do not hesitate to contact us at cx-enablement@sap.com if you have any…

From  openSAP Microlearning 0 likes 1,591 plays 0  

[ARCHIVED] Close a Customer Account in the Assisted Service Mode – SAP Commerce Cloud

Please note: this video is outdated and has been archived. In order to browse up-to-date content, please go back to the main page of enable.cx. This video describes how to close a customer's…

From  openSAP Microlearning 0 likes 411 plays 0  

Access Customer Data in the Assisted Service Mode – SAP Commerce Cloud

This video shows you how to access customer in the Assisted Service Mode in SAP Commerce Cloud. Please do not hesitate to contact us at cx-enablement@sap.com if you have any questions or…

From  openSAP Microlearning 1 likes 2,425 plays 0  

[ARCHIVED] Place an Order for a Calling Customer - SAP Commerce Cloud

From  openSAP Microlearning 0 likes 603 plays 0  

[ARCHIVED] Create a New Customer Account via ASM - SAP Commerce Cloud

From  openSAP Microlearning 0 likes 727 plays 0