Search for tag: "sap cloud for customer"

Starting with Print Form Adaptation for SAP Sales and Service Cloud with Adobe LiveCycle Designer

PDFs (Portable Document Format) generated by SAP Sales Cloud, SAP Service Cloud and SAP Business ByDesign are based on print form templates that can be adapted with Adobe LiveCycle Designer.In this…

From  SAP Microlearning 0 likes 40 plays 1  

Leverage Machine Learning (ML) for Sales & Service Cloud - Webcasts

Are you considering leveraging ML to improve your sales and service processes? In this webinar, you will get an overview about what options are currently available for SAP Sales and Service Cloud.…

From  openSAP Microlearning 1 likes 102 plays 0  

Configuring a Maintenance Plan - SAP Service Cloud

This video explains step-by-step how to enable and create a basic service maintenance plan, and how to plan runs in your SAP Cloud for Customer solution.

From  openSAP Microlearning 2 likes 1,642 plays 0  

[ARCHIVED] Assigning and Unassigning Licenses - SAP Sales Cloud

Please note: this video is outdated and has been archived. In order to browse up-to-date content, please go back to the main page of openSAP MicrolearningThis video describes and demonstrates how an…

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Using the Server Side Add-in for MS Outlook – SAP Sales and Service Core

This video showcases how to use the SAP Sales and Service Core server side integration add-in for Microsoft Outlook.

From  openSAP Microlearning 0 likes 520 plays 0  

How to Enable Integration with Microsoft Teams – SAP Sales and Service Core

This video showcases how to enable Microsoft Teams integration with SAP Sales and Service Core. It also demonstrates how to create an appointment with Microsoft Teams collaboration.

From  openSAP Microlearning 0 likes 1,101 plays 0  

[ARCHIVED] Exceed Sales Expectations with Sales Intelligence - Webcasts

Please note: this video is outdated and has been archived. In order to browse up-to-date content, please go back to the main page of openSAP MicrolearningHow do I focus my energies on the right…

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An Introduction to System Service Operations - SAP Cloud for Customer

This video helps you learn about System Service Operations covering details like, Request Creation of tenants, Request Termination of tenants, Copy Solution Profile of your tenants, Restore Point…

From  openSAP Microlearning 2 likes 363 plays 0  

Improve Agent Efficiency with SAP Service Cloud, Service Agent Console, Add-on - Webcasts

Making the life of a service agent easier: Quickly get up to speed on customer context with a full view of customers with the latest on front and back office transactions. Faster…

From  openSAP Microlearning 1 likes 229 plays 0  

[ARCHIVED] Optimize sales routes with SAP Sales Cloud, dynamic visit planning add-on - Webcasts

Please note: this video is outdated and has been archived. In order to browse up-to-date content, please go back to the main page of openSAP Microlearning Planning routes is time consuming and the…

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[ARCHIVED] Onboarding to Real Time Channel and Support Processes for SAP Sales and Service Cloud (C4C) - Webcasts

Please note: this video is outdated and has been archived. In order to browse up-to-date content, please go back to the main page of openSAP MicrolearningIn this session we will give you an overview…

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Admin View of System Order Details - SAP Cloud for Customer

This video helps you learn about Order Details overview. Covering details like, the list of Order IDs which organizations have signed during the contract, key terms which are used in this view,…

From  openSAP Microlearning 2 likes 118 plays 0  

[ARCHIVED] How to Set Up CTI Integration - SAP Service Cloud

Please note: this video is outdated and has been archived. In order to browse up-to-date content, please go back to the main page of openSAP MicrolearningThis video explains step-by-step how to…

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[ARCHIVED] System Setup & Tenant Lifecycle Management in SAP Cloud for Customer - Webcasts

Please note: this video is outdated and has been archived. In order to browse up-to-date content, please go back to the main page of openSAP MicrolearningExploring the self-service functionalities of…

From  openSAP Microlearning 0 likes 204 plays 0  

Using the Forecast Tracker in SAP Cloud for Customer

This video showcases the Forecast tracker feature which is part of the SAP Cloud for Customer release version 2005. Learn how you can see real-time forecasts based on the pipeline and how to submit a…

From  openSAP Microlearning 0 likes 324 plays 0  

Using the Pipeline Manager in SAP Cloud for Customer

This video showcases the features and usage of the Pipeline manager functionality in the SAP Cloud for Customer product, released as part of the 2005 version.

From  openSAP Microlearning 2 likes 304 plays 0  

[ARCHIVED] Getting the most from your Support, C4C/ByD edition - Webcasts

Please note: this video is outdated and has been archived. In order to browse up-to-date content, please go back to the main page of openSAP MicrolearningGetting the most of your support with the SAP…

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UI Designer Explained - Extending SAP Cloud for Customer

You will learn about all the basics of the UI Designer which is used in the SAP Cloud Application Studio in order to design the UIs. This video will show all components and all areas of the UI…

From  openSAP Microlearning 6 likes 1,150 plays 0  

Adding an Attachment Folder - Extending SAP Cloud for Customer

You will learn how to add an attachment folder to your solution. Attachment folders allow to store any kind of document or links as part of your solution.

From  openSAP Microlearning 0 likes 665 plays 0  

UI Fine tuning and OWL - Extending SAP Cloud for Customer

In this video we will make our table overview even nicer. We will remove the technical UUID and replace it with a nicer human readable ID and description. Also we will include a link to our teachers…

From  openSAP Microlearning 0 likes 358 plays 0