Search for tag: "sap cloud for customer"

Leverage Machine Learning (ML) for Sales & Service Cloud - Webcasts

Are you considering leveraging ML to improve your sales and service processes? In this webinar, you will get an overview about what options are currently available for SAP Sales and Service Cloud.…

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Configuring a Maintenance Plan - SAP Service Cloud

This video explains step-by-step how to enable and create a basic service maintenance plan, and how to plan runs in your SAP Cloud for Customer solution.

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[ARCHIVED] Assigning and Unassigning Licenses - SAP Sales Cloud

Please note: this video is outdated and has been archived. In order to browse up-to-date content, please go back to the main page of openSAP Microlearning We're delighted to announce the launch…

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Using the Server Side Add-in for MS Outlook – SAP Sales and Service Core

This video showcases how to use the SAP Sales and Service Core server side integration add-in for Microsoft Outlook.

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How to Enable Integration with Microsoft Teams – SAP Sales and Service Core

This video showcases how to enable Microsoft Teams integration with SAP Sales and Service Core. It also demonstrates how to create an appointment with Microsoft Teams collaboration.

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[ARCHIVED] Exceed Sales Expectations with Sales Intelligence - Webcasts

Please note: this video is outdated and has been archived. In order to browse up-to-date content, please go back to the main page of openSAP Microlearning We're delighted to announce the launch…

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An Introduction to System Service Operations - SAP Cloud for Customer

This video helps you learn about System Service Operations covering details like, Request Creation of tenants, Request Termination of tenants, Copy Solution Profile of your tenants, Restore Point…

From  openSAP Microlearning 2 likes 232 plays 0  

Improve Agent Efficiency with SAP Service Cloud, Service Agent Console, Add-on - Webcasts

Making the life of a service agent easier: Quickly get up to speed on customer context with a full view of customers with the latest on front and back office transactions. Faster…

From  openSAP Microlearning 1 likes 77 plays 0  

Optimize sales routes with SAP Sales Cloud, dynamic visit planning add-on - Webcasts

Planning routes is time consuming and the manually created routes are often not bringing the expected results. With the new data driven “dynamic visit planning” sales representatives get…

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[ARCHIVED] SAP Cloud for Customer 2108 Release Briefing - Webcasts

Please note: this video is outdated and has been archived. In order to browse up-to-date content, please go back to the main page of openSAP Microlearning We're delighted to announce the launch…

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Onboarding to Real Time Channel and Support Processes for SAP Sales and Service Cloud (C4C) - Webcasts

In this session we will give you an overview on Real Time Channel and Support Processes in SAP Service Cloud (C4C). Interested in LIVE webcasts? Subscribe here for your monthly update.

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Admin View of System Order Details - SAP Cloud for Customer

This video helps you learn about Order Details overview. Covering details like, the list of Order IDs which organizations have signed during the contract, key terms which are used in this view,…

From  openSAP Microlearning 2 likes 83 plays 0  

[ARCHIVED] SAP Cloud for Customer 2105 Release Briefing - Webcasts

Please note: this video is outdated and has been archived. In order to browse up-to-date content, please go back to the main page of openSAP Microlearning We're delighted to announce the launch…

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[ARCHIVED] SAP Cloud for Customer 2102 Release Briefing: Platform & Integration - Webcasts

Please note: this video is outdated and has been archived. In order to browse up-to-date content, please go back to the main page of openSAP Microlearning We're delighted to announce the launch…

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[ARCHIVED] SAP Cloud for Customer 2102 Release Briefing: Sales - Webcasts

Please note: this video is outdated and has been archived. In order to browse up-to-date content, please go back to the main page of openSAP Microlearning We're delighted to announce the launch…

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How to Set Up CTI Integration - SAP Service Cloud

This video explains step-by-step how to configure Computer Telephony Integration (CTI ) into your SAP Service Cloud system. With this integration, your system gets equipped to make and receive…

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[ARCHIVED] SAP Cloud for Customer 2011 Release Briefing : Service - Webcasts

Please note: this video is outdated and has been archived. In order to browse up-to-date content, please go back to the main page of openSAP Microlearning We're delighted to announce the launch…

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[ARCHIVED] SAP Cloud for Customer 2011 Release Briefing : Platform and Integration - Webcasts

Please note: this video is outdated and has been archived. In order to browse up-to-date content, please go back to the main page of openSAP Microlearning We're delighted to announce the launch…

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[ARCHIVED] SAP Cloud for Customer 2011 Release Briefing : Sales - Webinars

Please note: this video is outdated and has been archived. In order to browse up-to-date content, please go back to the main page of openSAP Microlearning We're delighted to announce the launch…

From  openSAP Microlearning 0 likes 361 plays 0  

System Setup & Tenant Lifecycle Management in SAP Cloud for Customer - Webcasts

Exploring the self-service functionalities of Service Control Center in SAP Cloud for Customer. An overview on Roll Back strategies, Data Clean up via Refresh and much more. We will provide a brief…

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