Search for tag: "user interface"

In this video, you’ll learn about the Dispute Management feature of Plan Communicator in SAP Commissions. You’ll see how the administrator can customize a dispute, how the payee can…

This video is part 4 of the series on 'How to extend C4C using the Cloud Application Studio'. Learn how to create custom screens and drag and drop fields to visualize the custom built…

Learn how to customize SAP Commissions user interface to suit your specific business needs. View How to Configure SAP Commissions Summary and Detail Views video for more info.

SAP Service Cloud enables end-to-end interaction to the resolution process, helping organizations engage with their customers and deliver service excellence. In this video, we give you details of…

This video shows you how to create extension fields in the SAP Sales Cloud solution UI. Targeted at administrators, this video shows a step by step process of adding a new field and the resulting…

In this video, you will learn how to drive sales by organizing calls, appointments, and tasks using activity lists. Please do not hesitate to contact us at cx-enablement@sap.com if you have any…

In this video, you will learn how to disable and delete a custom query in your SAP Cloud for Customer system. Please do not hesitate to contact us at cx-enablement@sap.com if you have any questions…

In this video, you will learn about the various options in the user profile menu such as the settings, help, and account features. Please do not hesitate to contact us at cx-enablement@sap.com if…

This video helps you learn the basics of posting feed updates, managing your settings, and staying connected with your network. Please do not hesitate to contact us at cx-enablement@sap.com if you…

This video helps you learn how to integrate your Outlook to your Cloud For Customer system, add an email from Outlook as a reference to an account, and work with emails inside Cloud For Customer. …

This video helps you learn how to process tickets in the ticket list by giving details of features like creating ticket list filters, actions on multiple tickets, escalations, assigning tickets and…

This video helps you learn how to work in the Fiori UI client with details on features like navigation pane, app launcher, favorites, flagged and tagged items, quick create, notifications and many…

This video helps you learn how to work in offline mode and details features like initial data sync, view/edit/create new items, Calendar in offline mode, offline settings and more. Please do not…

This video helps you learn how to use leads by showcasing features like leads overview, activities in a lead, make a call using activities in a lead, update of leads, surveys and converting a lead to…

This video helps you learn how to use the features of opportunities like general details, sales teams, influencer map, buying center, associated activities, opportunity timeline and more. Please do…

This video helps you learn how to use views and selections in reports to help you analyze data effectively. Please do not hesitate to contact us at cx-enablement@sap.com if you have any questions or…

This video helps you get a quick glance of the different features available in SAP Cloud for Customer Analytics, familiarize yourself with the Fiori Client icons and options for tabular and graphical…

This video shows you how to work with Service tickets. Specifically, you can learn how to respond to an incoming phone call, resolve an issue and respond to the ticket. Please do not hesitate to…

Find out about the common tasks that you can do on the homepage and how to personalize it. Please do not hesitate to contact us at cx-enablement@sap.com if you have any questions or want to send us…

This video shows you how to create a KPI in a Report and embed this KPI as a widget on the home page. Please do not hesitate to contact us at cx-enablement@sap.com if you have any questions or want…